February 05, 2023, 08:08:38 AM

Author Topic:  Error Reports  (Read 33113 times)

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Albus Dumbledore [Portrait]
1179 Posts
Error Reports
« on: April 02, 2004, 04:54:29 PM »
You may report any technical issues here.

I realize you may run into errors on MH and I encourage you to report them. However, when you're reporting an error, please explain exactly what you're getting otherwise I can't help you fix it. Saying, "I can't delete messages" or something is ambiguous. Do you mean a post? PM? What? Instead, explain exactly what you get. For example, "I can't delete PMs; my page keeps timing out" would be much more helpful to me to figure out what your particular error is, and it'll help me fix things faster.

- If MH gives you an error message please copy the full error message in here. You cut down the time I spend on your case immensely by doing so.

- If something does not display correctly, please provide a screenshot.



- It won't send, won't delete, won't accept my password. If you encounter either of these problems, please do the following:

-- Close all MH windows
-- Clean your cache
-- Clean out saved passwords and form information
-- Come back; if the problem persists, you can report it.
« Last Edit: October 28, 2022, 12:29:09 AM by Daphne »

Daphne [Head Admin]
1035 Posts  -  34  -  She/her  -  CST (GMT-6)
Re: Error Reports
« Reply #1 on: October 28, 2022, 12:30:53 AM »
@Board Access If you're experiencing any board permission, FPP issues, or anything else that doesn't seem right, please post in here to let me know. Please also include any screenshots, error messages, and any additional information about what you were doing on the site prior/during the issue. Additionally, if something isn't displaying properly, please let me know what operating system and browser you're using.

laura [OOC Account]
2231 Posts
Re: Error Reports
« Reply #2 on: October 28, 2022, 01:13:19 AM »
hello i may have missed a memo but are some topics' posts now out of chronological order?

example: https://magical-hogwarts.com/index.php?topic=9866.0

i'm using chrome

Reply #3 on: March 10, 2021, 08:21:43 PM »
this was the original first post under draco
the topic has now started under astoria and is jumbled

(content also majority wiped but we do have a doc with the posts saved to repopulate)

edit to add: chrome incognito (i logged in as draco) had most of the post contents wiped but regular chrome (my ooc accout) had the post content, albeit has added some funky characters to the newest post (submitted from draco's account on incognito mode)
 

Olivia [Hogwarts Admin]
3252 Posts  -  31  -  she/her  -  EST (GMT-5)
Re: Error Reports
« Reply #3 on: October 28, 2022, 09:14:30 AM »
I have also noticed a few posts out of chronological order - it was the Sort My OOC account (which I have since split and tidied up) and the other is my sandbox (Maja's post is about 3 places earlier than it should be)
I thought it maybe had something to do with the broken QUOTE coding but even after fixing that the posts are still jumbled


edit: related to cstine's point below, this post recently went blank as well. apostrophe (which I typed directly on the site) was replaced by the 3rd symbol cstine posted. once I fixed it and saved the modified post, it reappeared. am using Chrome on Windows 11
« Last Edit: October 30, 2022, 03:17:18 PM by Olivia »
|| pinterest | Anni 2017 . gryff!pride |


intermittently super busy, sorry!

Daphne [Head Admin]
1035 Posts  -  34  -  She/her  -  CST (GMT-6)
Re: Error Reports
« Reply #4 on: October 28, 2022, 11:56:46 AM »
It is something I’ve also noticed. I’m in the process of figuring out how to fix it.

cstine [OOC Account]
2275 Posts  -  32 & flirty2 & thriving2  -  she/her  -  PST (GMT-8)
Re: Error Reports
« Reply #5 on: October 30, 2022, 02:47:23 PM »
hi! i know people have mentioned this but thought i could officially document some stuff

i'm getting a lot of blank posts or mostly-blank posts on board, but i can see all the text if i quote the post, or go to edit it (if it's mine)
it looks like all of these
Code: [Select]
’and these
Code: [Select]
–are replaced by these in the text box
Code: [Select]
�
but the post being displayed is blank

in safari and chrome on both macos big sur and ios 15

Lianne [Ilvermorny Admin]
1040 Posts
Re: Error Reports
« Reply #6 on: October 30, 2022, 03:04:23 PM »
seconding the above to add that this is also happening on firefox on windows 10 but not on mobile (ios)

Olivia [Hogwarts Admin]
3252 Posts  -  31  -  she/her  -  EST (GMT-5)
Re: Error Reports
« Reply #7 on: November 25, 2022, 01:23:05 PM »
just noticed that the "Department/Floor:" field in the profile might be glitching!
-- if you select a department from the drop-down (thus far I have only tested Magical Games & Sports), it still displays as: "If your character is a Ministry Official or works at St. Mungo's, please select a department from the dropdown box. Otherwise, ignore this section."
-- if you leave the drop-down field blank, the section does disappear like it's supposed to
|| pinterest | Anni 2017 . gryff!pride |


intermittently super busy, sorry!

Daphne [Head Admin]
1035 Posts  -  34  -  She/her  -  CST (GMT-6)
Re: Error Reports
« Reply #8 on: November 25, 2022, 09:14:12 PM »
just noticed that the "Department/Floor:" field in the profile might be glitching!
-- if you select a department from the drop-down (thus far I have only tested Magical Games & Sports), it still displays as: "If your character is a Ministry Official or works at St. Mungo's, please select a department from the dropdown box. Otherwise, ignore this section."
-- if you leave the drop-down field blank, the section does disappear like it's supposed to

I'll have a look at it this weekend.

laura [OOC Account]
2231 Posts
Re: Error Reports
« Reply #9 on: January 06, 2023, 05:47:12 PM »
just noticed that the "Department/Floor:" field in the profile might be glitching!
-- if you select a department from the drop-down (thus far I have only tested Magical Games & Sports), it still displays as: "If your character is a Ministry Official or works at St. Mungo's, please select a department from the dropdown box. Otherwise, ignore this section."
-- if you leave the drop-down field blank, the section does disappear like it's supposed to

no rush but just to let you know this also doesn't work with other depts as per olivia's post
 

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